Website maintenance you never notice

Website maintenance to us means: updates, back-ups and monitoring, with a fixed point of contact if anything goes wrong. That's why most clients stay with us for years.

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What website maintenance includes

Not exciting, but important. This happens every month.

Updates Core, theme and plug-ins are updated, and then we check that everything still works. An update that breaks your site is not an update.
Back-ups Daily, outside your own server. We also test restores occasionally, because a back-up you've never restored is just an assumption.
Monitoring We're alerted if your site goes down or slows down. That's why we usually know before you do.
Security We patch known security holes before they're exploited. If something does slip through, we step in.
Small changes A text change, a price update, a new team member. We handle that kind of thing so you don't have to log in.
Hosting If you'd like, we can host your site. That way there's one party responsible, not two pointing at each other.
Werkplek met laptop en tekentablet waarop een website wordt gebouwd

Why this matters

Most sites that get stuck aren't badly built. They just haven't been touched for two years. Updates pile up, a plug-in stops working, and nobody dares change anything.

  • You don't have to track what needs updating
  • When something breaks, you know who to call, because they answer
  • Your site stays fast, even as content grows
  • What's been done is documented, so you can always switch
How we work

How it works in practice

Maintenance starts with knowing what you've got.

01

Look

We review your site: what's running, what's overdue, and what's fragile.

02

Clean up

First we clear the backlog and remove the clutter, otherwise you're just maintaining problems.

03

Set up

Back-ups, monitoring and updates configured so it runs automatically.

04

Keep it running

We update and review every month. You'll hear from us if anything comes up.

Questions

Frequently asked questions

Am I locked into a contract for website maintenance?

No, maintenance is month-to-month. Also, your domain name and hosting are registered in your organisation's name, so you can always switch.

Do you have to have built the site?

No. We take over sites built by others too. But we review what you've got first, because that determines what needs doing.

What if something breaks outside office hours?

If it's an outage affecting visitors, we fix it, even at an awkward time. For small issues, we wait until the next working day.

Are small changes included in maintenance?

Small text changes are included. For new features, we create a separate quote so you know the cost upfront.

What does website maintenance cost?

It depends on the size of your site and whether we're hosting it too. You'll get a fixed monthly amount upfront, so no invoices afterwards.

Is your site overdue for maintenance?

Tell us in five quick steps what's happening. We'll review what you've got before we propose anything.

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